The quality of service at SD Bullion has taken a MASSIVE nose dive. I am now on working day thirteen of looking ahead to my buy for being shipped after payment has cleared. Customer care is dreadful, it's now just ChatGPT and 3rd party customer service that is definitely horrendous. There 0 customer service, and all they preserve expressing is they can't guarantee any shipping dates or commit to anything at all and give enormous open finished solutions that signify nothing at all. So I last but not least named in to get an update about my buy due to the fact I are already getting AI responses to my e-mail to their assist electronic mail, and yet again got somebody at stake who basically appeared like they were being high and could not give me a straight remedy about when my get would ship.
SD Bullion seller includes a track record for serving to precious metals traders discover the greatest price for his or her picks, and the company is dedicated to offering the most beneficial customer support achievable.
Insured packages need a signature upon supply, offering added stability on your precious metals buys.
Terrible refund coverage. Made to attend around two months for lost cargo substitute or refund. Customer service precedence is new income not your shed cargo challenge. I followed all their treatments for shed or stolen package deal promptly. Won't make a difference which i'm quite a while buyer. My situation was clearly the fault at FedEx, if sd bullions insurance company decides that the package might have been shipped to you, you won't ever Obtain your a reimbursement. If you'd like to buy metallic use an area coin shop.
We regret this element of our stock has triggered you pain, and we apologize if it has impacted your notion of our SD Bullion Investment company. Your suggestions is a must have, and we will certainly consider it as we go on to curate our merchandise assortment.
Clients who would like to use SD Bullion's depositories have relief because their Bodily metals are backed by an insurance company, and SD Bullion merchants all metals individually with all SD Bullion Rating client documentation.
Beginner and seasoned buyers alike need to know they have selected the best company for producing essential investments that could influence not just their life but the longer term money situations of their people.
This is the initially transaction I've had with this company. I've employed JM Bullion for more than 100k of gold/silver and decided to they SD as they experienced a decreased price. Once i named currently the guy was a total a-hole and billed me $35 to cancel an buy which they have not even place alongside one another nonetheless every week later on. I say fraud but what do I do know I am only a doctor.
Prospects report a satisfactory encounter with SD Bullion’s trusted payment options, safe storage facility and committed customer service staff.
Therefore, SDBullion enters the picture. The organization has received several accolades and awards throughout the to start with 10 several years of operation. The organization will not be a fraud; it's got many accounts and is also regarded for superb efficiency by the Better Organization Bureau.
There have also been occasional issues with solution excellent, with a few buyers obtaining damaged goods or incorrectly SD Bullion graded cash.
Whether you’re getting gold or silver, you may hope aggressive price ranges at SD Bullion, with multiple payment options for your comfort.
We truly recognize your feedback and would like to thanks for taking the time to leave a review with these type text! We try to deliver the lowest prices, the ideal provider, and the quickest delivery! We greatly appreciate you for currently being a valued SD Bullion shopper.
JM despatched my metals out swiftly as standard but SD keeps stating, “the market is underwater trying to capture up”. BS! SD is underwater.